Job Description

Our client is looking for a Receptionist Assistant in a Coroners Office based in Chelmsford. You will be working within a team, operating as the initial point of contact for all visitors, internal and external customers and staff. Providing advice and guidance to staff and visitors and carrying out administrative processes.

Duties:

* Responsible for maintaining a high standard of customer care, dealing with routine
   enquiries, managing court room bookings, post, answering the telephone and
   greeting and booking in visitors, jury members, witnesses and legal teams.
* Ensure that own knowledge of organisational change is up to date and accurate,
   sharing information with colleagues.
* Ensure own knowledge of systems and processes are continuously updated to
   enable best use of technology.
* Provide advice and guidance to staff and visitors on security requirements,
   expected behaviours relating to the court process and identity document
   requirements.

Experience:

* Previous experience is a must.
* Evidence of the ability to develop skills and knowledge within role.
* Experience of delivering high quality customer care in a similar customer
   orientated environment, and familiarity with general office practices and
   procedures.
* Effective verbal and written communication skills with the ability to communicate
   with a wide range of audience in varying mediums.

Pay and Working Hours:

The working hours are 08:30- 17:00, Monday to Friday and paying £12.00 p/hour.

If you are interested, please apply online or call Coyles, Chelmsford on 01245254710.

We look forward to hearing from you.