Job Description

I am recruiting for customer service/ coordinators working for an established business with excellent benefits and culture and Hybrid working.

We are looking for natural problem solvers working in a fun contact centre environment to either work within a diagnostic or planning team who support leading bars, restaurants, hotels, festivals, stadiums, concerts, and events around the UK.

• Ideally, a background in office-based customer service, callcentre, contact centre, high-volume call handling or similar.
• Confidence in communicating and an ability to form positive working relationships with technicians and customers.
• Strong attention to detail, be organised, self-motivated and can multitask or work independently with the ability to plan and prioritize workloads with a structured approach.
• Proven experience as an ardent team player who wants to succeed.
• The ability to assist and support colleagues around you and juggle your priorities to achieve team goals as well as personal ones.
• The ability to stay cool under pressure.
• Organised and able to multitask.
• Strong verbal and written communication ability.
• Preferable: An understanding of the hospitality/licensed trade would be a distinct advantage, but not essential
• Experience in CRM systems

Pay: £12.59 plus overtime paid at time and a half and double time.

Hours: Monday – Friday 9-5 – 37.50 or 40 hours per week

For further information please call Kerry on 07775538209 or email kerry.mcgrath@coyles.co.uk