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Job Title

Repairs Technician

Ref No

YORCOM 1025

Location

York

Sector

Engineering

Job Type

Permanent

Salary

£20,000 - £24,000 per annum

Posted by

Joanne Catling

Mobile 07867 978 033

DDI 01904 674 999

Date posted

22 June, 2022

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Repairs Technician

York

Engineering

Permanent

£20,000 - £24,000 per annum

Job Description

We are looking for an experienced individual with good practical knowledge of garden power equipment such as petrol and cordless lawnmowers, hedge trimmers, trimmers, and robotic lawnmowers to join our company and be an integral part of the after-sales service team. 

The successful candidate will have proven technical knowledge within the garden machinery sector with the ability to learn to fix all products we cover. An understanding of cordless and electrical platforms would also be an advantage. We are looking for a multi-talented, hands-on, hardworking individual to fulfil this important role.

Working hours: Full time (37.5 hours per week, Mon-Fri)

Salary: £20,000- £24,000 per annum, depending on experience

Responsibilities:

  • Perform all service repairs for electrical and petrol garden tools.
  • Effective processing of all warranty repairs from receipt to dispatch.
  • Identifying common faults and consistently applying relevant solutions to prevent product returns.
  • Close communication with the Customer Helpline team and providing related information & support.
  • Maintain a working knowledge of a diverse number of products and liaise closely with our product development team to enable continuous product improvement.
  • Assist in all areas of the warehouse and spare parts dept, as required.
  • Any other ad-hoc duties, as required.

Experience/Skills required:

  • Technically minded
  • Mechanical engineering background would be an advantage
  • Excellent communicator on all levels
  • Demonstrate problem-solving skills
  • Forklift licence desirable, but not essential
  • Microsoft Office skills, previous experience with CRM systems

Contact

Please call Jo for more information 07867978033 and send your cv to joanne.catling@coyles.co.uk

YORCOM 1025

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