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Job Title

Claims Assessor

Ref No






Job Type



£22,000 - £25,000 per annum

Posted by

Joanne Catling

Mobile 07867 978 033

DDI 01904 674 999

Date posted

13 May, 2020

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Claims Assessor




£22,000 - £25,000 per annum

Job Description

The role of dealing quickly and fairly with all claims and settling claims with minimum leakage, working within set guidelines, policies and procedures.

Situated in the Claims Department, this office is currently open six days a week and the hours of opening are Monday to Friday 8.00 am to 7.00 pm. On a Saturday morning, the office is open between 9.00 am and 12noon.

Working Hours

You will work between 37.5 hours a week and they operate a flexible working system.

Skills required and duties will include;

  • Assist with admin duties
  • Answer Claims Department telephone calls in line with the departmental SLA.
  • Assess claims promptly and fairly
  • Liaise with policyholders, veterinary practices and loss adjusters verbally and in writing in order to assess a claim
  • Take responsibility for processing each claim with efficiency, ensuring all facts are obtained before a decision is made
  • Calculate settlement of claims
  • Assess future underwriting risks (exclusions)
  • Assist with the development of policy wordings
  • Minimum 6 months’ experience of working within an Insurance Company
  • Relevant business experience


For further information please call Jo on 07867978033 and send your CV to joanne.catling@coyles.co.uk


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