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Customer Service Officer

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Harrow, Harrow - Greater London

£16.00 per hour

Contract

CSOBRE

Jahker Miah

020 7562 1832

One of our local authority clients based in North West London are currently recruiting for a Homelessness Customer Service Officer.

DUTIES: 

To provide advice, information and assistance with enquires, relating to customer services
Represent the council by providing first contact resolution to customers; maintaining the highest standards of customer care at all times. 
Providing advice and applying sound judgement in assessing customer needs. 
Where possible resolve all enquires on first contact with the customer, where not identify and carry out the actions needed to lead to resolution. 
Support/assist team members to ensure targets are met.
To provide telephone support to the Customer Service teams.

If interested in this position please forward your CV to Jahker Miah

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Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change

Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change