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CUSTOMER ACCOUNT COORDINATOR

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Malton, North Yorkshire

£19,000 - £22,000 per annum

Permanent

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Joanne Catling

 

One of our clients towards the Malton area is looking for a Customer Service Coordinator to work in the office Monday to Friday 8.30am to 5pm. We are looking for people who can multi task and provide a first class customer service at all times.

Due to the location you MUST have your own transport the job role includes please see below:

• Dealing with customers ensuring excellent customer service at all times.

• Accurate completion of all necessary paperwork.

• Responsible for the ordering of goods and liaising with external hauliers to ensure we have the correct amount of stock.

• To be the main point of contact for our goods agents.

• Be responsible for promoting sales by working proactively with the marketing department and sales reps.

• Proactively sell goods by negotiating prices, processing orders and negotiating deliveries over the telephone.

• Account management of accounts including chasing late and outstanding payments.

• Support our agents to help them maximise business potential.

• Updating prices on a daily basis ensuring invoices are checked and cleared daily.

• Be responsible for amending prices on a sales website throughout the day as required by changes in the market.

• Liaise with the Transport department to review the availability of the various delivery windows.

• To confirm the deliveries made using the website.

If you have the above skills then please call Jo for more information

on 07867 978033 or send me your CV to joanne.catling@coyles.co.uk

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Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change

Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change