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HR Administrator



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Sunderland, Tyne and Wear

Competitive rates



Ruth Zakari


1.1 To promote the Service vision, ‘Creating the safest community’.

1.2 To ensure that all policies and procedures within the function are adhered to and in accordance with regulations, lean thinking and value for money.

1.3 To provide support and cover the workload of the other HR Assistant during their absence and to carry out relevant duties to ensure the services of the function are delivered efficiently.

1.4 To act as the first point of contact to the HR Department by providing cover for the Helpdesk and a full range of administrative and clerical support.

1.5 To be responsible for the day to day maintenance of the Helpdesk activity log and undertake any appropriate action.

1.6 To receive all incoming queries in a professional manner, delivering excellence in customer service.

1.7 To carry out all clerical support tasks required by the department e.g. input of accurate data/information, maintenance of electronic and paper based office systems and production of all documentation using MS Office suite, North East Recruitment Portal and the HR Management Information System.

1.8 To undertake word processing duties including the preparation and maintenance of standard letters and a range of documentation.

1.9 To oversee the department filing systems including appropriate storage and disposal of paper based, electronic and confidential documentation appropriately.

1.10 To be responsible for the production and issue of the identity and access cards in use throughout the Service.

1.11 To maintain an up to date working knowledge of the activities and requirements of the HR Department.

1.12 To be responsible for the effective organisation of all meetings and events including the preparation of resources e.g. booking venues/refreshments/equipment.

1.13 To provide relevant support in various recruitment and selection activities as required.

1.14 To attend careers events in order to promote the Fire and Rescue Service as an ‘Employer of Choice’.

1.15 To attend meetings, taking accurate notes, producing minutes and following up action points as required.

1.16 To maintain accuracy and confidentiality of all data and information relating to all aspects of the HR function.

1.17 To ensure all departmental stationary requirements are maintained.

1.18 To assist in relevant research required for HR function initiatives.

1.19 To maintain a basic knowledge of relevant HR and recruitment related legislation and best practice.

1.20 Ensure compliance with the Data Protection Act and ensure data security is maintained.

1.21 To attend internal and external training courses as necessary.

1.22 To undertake any other duties appropriate to the post



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Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change

Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change