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Claims Assessor

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Great Ouseburn, North Yorkshire

£21,508 - £24,024 per annum

Permanent

CA/York

John Dawson

Do you want to work for one of York’s top prestigious insurance companies?

Do you want to work for a company that can offer you excellent benefits and career progression then please read on….offering some of the best flexi time possible !!!

Situated in the Claims Department, this office is currently open six days a week and the hours of opening are Monday to Friday 8.00am to 7.00pm and Saturday 9.00am to 12.00pm.
You will work 37.5 hours a week. We operate a flexible working system.

• Free workwear
• Free hot drinks
• Onsite crèche
• Staff activities
• Free parking
• Pension
• Up to 33 days holiday
• Holiday loyalty scheme (1 day extra for every 5 years)
• Great flexi time
• Air conditioned offices
• Friendly staff

Main responsibilities

You will be rota’d for approximately one late shift per week, finishing at 7.00pm. You will start late to reflect this, taking into account the number of hours you work. It is expected that you will work one Saturday approximately once every 3 weeks. Due to the location you do require your own transport.

• Assist with admin duties.
• Answer Claims Department telephone calls in line with the departmental SLA.
• Assess claims promptly and fairly.
• Liaise with policyholders, veterinary practices and loss adjusters verbally and in writing in order to assess a claim.
• Take responsibility for processing each claim with efficiency, ensuring all facts are obtained before a decision is made.
• Calculate settlement of claims.
• Assess future underwriting risks (exclusions).
• Assist with the development of policy wordings.
• Address customer Complaints and Appeals.
• Meet daily file and phone targets.

If you are interested in the Claims Assessor roles then please call Jo or Kerry for more information 07867978033 or 07775538209 or send across your details to joanne.catling@coyles.co.uk or Kerry.mcgrath@coyles.co.uk

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Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change

Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change