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Customer Service Coordinator

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Wortley, South Yorkshire

£8.50 per hour

Contract

CSC111

Brodie O'Mahony

020 7562 1811

Customer Services Coordinator

The main purpose of the role is to provide an efficient and effective customer care service
You will be required to liaise with customers, contractors, site and management teams whilst maintaining effective working relationships

Main Duties will include

To liaise with all customers and sub-contractors to establish an excellent after sales/maintenance response to all complaints / queries.
To be professional, courteous and punctual in all dealings with customers and our external partners
Ensure all remedial works are monitored and that all relevant work is completed to the required standard within the agreed timescales
Liaise with customers, suppliers, site managers and sub contractors to ensure that all associated works are carried out at agreed times
Ensure all materials and labour required is available prior to starting works Plan and monitor the work of the customer care supervisor in advance to ensure continuation of work
Liaise with Site Managers, Contracts Managers and Construction Director prior to arranging any meetings with customers for the Customer Care Manager
Responsible for updating COINS system in a timely and efficient manner to ensure accuracy of customer database

Please call Brodie on 020 7562 1811 to hear more details on this role  

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Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change

Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change