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Brokerage Officer

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Croydon, CROYDON

£15.00 per hour

Contract

BO-CROYDON

Misbah Baig

  • Provide and monitor the brokerage service to standards agreed with the commissioners and the requirements of the Care Quality Commission.
  • Provide a high quality service broker negotiator service operating with up to date statutory regulation and government guidance.
  • Process all referrals against agreed timeframes.
  • Have a full knowledge of all Brokerage team processes including work flowed referrals to ensure a safe service is delivered at all times.
  • Ensure that assessed care packages are started within agreed timescales and to resolve any difficulties that may arise, referring to line manager as necessary.
  • Create good working relationships with providers to facilitate a care market that produces an effective and equitable outcome for the service user, London Borough of Croydon and the provider.
  • Ensure that the requirements of Health and Safety legislation and local protocols, including Pan London Safeguarding are carried out by providers.
  • Ensure that the services provided are clear, accountable and responsive to the service user’s needs and provided with agreed care plans.
  • Negotiate and agree modifications to packages with providers within parameters agreed with commissioners and to ensure that users are re-referred to care management when their care needs change.
  • To implement and support ongoing programmes of monitoring, audit and inspection of Brokerage practice.
  • Assisting in the development of monitoring processes, standards, tools and systems

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Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change

Pay Rates

Please note: Rates are correct at time of posting and are an approximate indication only. Rates are subject to change